The Pontchartrain Hotel FAQs

The Standard Room offers 1 King Bed or 2 Double Beds , depending on your reservation, and is set up to sleep up to four guests. Premium bedding and nightly turndown service come with the room.

The room measures 424 sq. ft. and is a one-bedroom layout. It has a dedicated desk with laptop-friendly workspace, a wardrobe or closet and an in-room safe, so it works for a leisurely stay or for getting some work done.

Each Standard Room has a private bathroom with a shower . It comes with bathrobes, a hair dryer, shampoo, soap, towels and complimentary toiletries.

The daily Destination Amenity Fee covers complimentary guestroom coffee, hi-speed Wi-Fi, local calls, a digital newspaper and e-books, and bottled water at check-in . It also includes daily access to Franco's gym on Magazine Street. Guests get preferred access to Jack Rose, the Hot Tin rooftop bar, Silver Whistle Café and Bayou Bar, including the live music.

Room service is currently unavailable , but every guestroom has a private bar and guests are encouraged to order carryout from the hotel's restaurants. Four venues are on site. Silver Whistle Café serves breakfast daily from 7 to 11 AM. Bayou Bar serves lunch and dinner with live music Tuesday to Saturday evenings. Jack Rose serves Italian, French and Spanish dishes. Hot Tin is a drinks-only rooftop bar.

The hotel has no pool, spa or fitness center on site . Guests can use Franco's Gym on Magazine Street through the Destination Amenity Fee. The hotel's draw is its historic Garden District setting and its ground-floor restaurants and bars.

The lobby can get very busy on evenings and weekends with bar and restaurant patrons, and Bayou Bar has live music Tuesday to Saturday. If you want a livelier atmosphere, that suits you well. Light sleepers may want to keep it in mind when booking.

The St. Charles Avenue streetcar stops directly in front of the hotel and reaches the Central Business District and the edge of the French Quarter in about 15 to 20 minutes. Magazine Street is roughly a 10-minute walk, and the National WWII Museum is about 0.8 mile away. The airport is about 16 miles from the hotel.

Check-in begins at 4:00 PM and check-out is at 11:00 AM . Late check-out may be arranged for an extra charge, subject to availability. Valet parking is offered for a fee, with in-and-out privileges. Street parking nearby is very limited. A credit or debit card in the reservation holder's name and photo ID may be required at check-in, as the hotel does not accept cash.

The suite has views over St. Charles Avenue , the city's main parade route, and the St. Charles streetcar stops directly in front of the hotel. It is an individually decorated 700 sq. ft. suite in the Garden District.

The suite has a private bathroom with a shower, towels, bathrobes, a hair dryer and free toiletries such as shampoo and soap.

The daily Destination/Amenity Fee includes in-room coffee, high-speed Wi-Fi throughout the hotel, local calls, a digital newspaper and e-books, and bottled water at check-in. It also includes daily access to Franco's gym on Magazine Street. Guests get preferred access to Jack Rose, Hot Tin, Silver Whistle Café and Bayou Bar, including its live music.

The Pontchartrain has no pool, on-site fitness center or spa . Guests use Franco's Gym on Magazine Street through the amenity fee. The hotel's four venues are the main draw for time spent on-property.

It is well suited to couples : one king bed, a private bathroom, turndown service and a desk for working. The hotel is a historic, adults-oriented boutique property, and the minimum check-in age is 21. Hot Tin, the rooftop bar, is 21+ only. Dogs up to 50 lbs are welcome, up to two per room, for a $75 per-pet fee per stay.

Four venues are on property. Silver Whistle Café serves breakfast daily from 7 to 11 AM. Bayou Bar serves lunch and dinner daily, with live jazz Tuesday through Saturday. Jack Rose serves Italian, French and Spanish dishes at dinner and weekend brunch, and reservations are recommended. Hot Tin on the 14th floor serves drinks only, from 2 PM. Room service is currently unavailable, but guests are encouraged to order carryout from the hotel's restaurants.

The lobby can get very busy on evenings and weekends with bar and restaurant patrons. If you prefer a quieter stay, it is worth keeping that in mind. The suite is climate-controlled and has premium bedding for a restful night.

The hotel is about 16 miles from the airport . The St. Charles streetcar stops in front and reaches the Central Business District and the edge of the French Quarter in 15–20 minutes. Magazine Street is roughly a 10-minute walk. Valet parking is offered for a fee of around $55 a day with in-and-out privileges, and street parking nearby is very limited.

Check-in begins at 4:00 PM and check-out is at 11:00 AM. Late check-out may be arranged for an extra charge, subject to availability. The hotel accepts major credit and debit cards but not cash . A card in the reservation holder's name and photo ID may be required at check-in.

This room offers a clear city view from The Pontchartrain Hotel, which sits at 2031 St. Charles Avenue in the Garden District, at the crossroads of downtown and uptown. The room is individually decorated and furnished, so the finishes vary a little from one room to the next.

The room measures 424 sq. ft. and is a one-bedroom layout. It has a wardrobe, a desk and a laptop workspace, so it works for a longer stay as well as a short getaway.

The private bathroom has a shower and is stocked with shampoo, soap, free toiletries, towels and bathrobes. A hair dryer is provided.

The hotel's daily Destination/Amenity Fee covers complimentary guestroom coffee, high-speed Wi-Fi, local calls, digital newspapers and e-books, and bottled water at check-in . It also includes daily access to Franco's Gym on Magazine Street, because the hotel has no fitness center of its own. You also get preferred access to Jack Rose, Hot Tin, Silver Whistle Café and Bayou Bar.

The Pontchartrain Hotel has no pool, spa or on-site fitness center , and room service is currently unavailable. Every room has a minibar and a coffee and tea maker. Guests are encouraged to order carryout from the hotel's own restaurants. The nearest Gulf beach is Bay St. Louis, Mississippi, about an hour's drive away.

There are four venues on site. Silver Whistle Café serves breakfast daily from 7 to 11 AM. Jack Rose serves Italian, French and Spanish dishes for dinner Wednesday to Sunday, and reservations are recommended. Bayou Bar has live music Tuesday to Saturday evenings with no cover charge. Hot Tin is the 21+ rooftop cocktail bar, open first-come, first-served.

The lobby can get very busy with bar and restaurant guests on evenings and weekends . Hot Tin on the rooftop stays open until 2 AM on Fridays and Saturdays, and Bayou Bar hosts live music most evenings. If you like lively surroundings, that is part of the charm. Light sleepers may want to bear it in mind when booking.

With one king bed, a capacity of two and no cribs, the room suits couples and solo travelers best. The hotel is a historic, adults-oriented boutique property in the Garden District, and the minimum check-in age is 21. Connecting rooms are available for travelling companions. Daily housekeeping, a desk and an iron make a longer stay comfortable.

Check-in begins at 4:00 PM and check-out is at 11:00 AM. Late check-out may be arranged for an extra charge, subject to availability. Valet parking costs around $55 per day with in-and-out privileges. The St. Charles streetcar stops right in front of the hotel and reaches the Central Business District and the edge of the French Quarter in 15 to 20 minutes. Bring a credit or debit card in the reservation holder's name, as cash is not accepted.

Many Deluxe Rooms offer street-facing views of St. Charles Avenue and the Garden District. The hotel is individually decorated, so light and furnishings vary from room to room.

The Deluxe Room has 2 Queen Beds with premium bedding and sleeps up to 4 guests in a single-bedroom layout of 510 sq. ft. Connecting rooms are available, which may help larger groups.

The private bathroom has a shower and is stocked with free toiletries (shampoo and soap), towels, bathrobes and a hair dryer.

The daily Destination Amenity Fee covers in-room coffee, high-speed Wi-Fi throughout the hotel, local calls, a digital newspaper and e-books, bottled water at check-in and daily access to Franco's Gym on Magazine Street . It also gives preferred access to Jack Rose, Hot Tin, Silver Whistle Café and Bayou Bar, including its live music.

The Pontchartrain is a historic boutique hotel with no on-site pool, fitness center or spa . Guests exercise at Franco's Gym on Magazine Street through the amenity fee. Magazine Street is about a 10-minute walk away and is good for shopping and dining.

Room service is currently unavailable , but the room has a minibar and guests are encouraged to order carryout from the hotel's restaurants. On the ground floor, Silver Whistle Café serves breakfast daily from 7 to 11 AM and Bayou Bar serves lunch and dinner with live music Tuesday to Saturday. Jack Rose serves Italian, French and Spanish-inspired dishes for dinner Wednesday to Sunday, and the Hot Tin rooftop bar serves drinks only.

The hotel sits directly on St. Charles Avenue , the city's main parade route, with a streetcar stop in front. Guests report the lobby can get very crowded with bar and restaurant patrons on evenings and weekends. Light sleepers may want to bear this in mind.

The St. Charles streetcar stops in front of the hotel and reaches the Central Business District and the edge of the French Quarter in about 15–20 minutes. Louis Armstrong International Airport is about 16 miles away according to the hotel, and a taxi takes around 45 minutes at flat-rate fares.

Check-in begins at 4:00 PM and check-out is at 11:00 AM, with late check-out possible for an extra charge, subject to availability. Valet parking is offered for a fee of about $55 per day with in/out privileges. A credit or debit card in the reservation holder's name is needed, as the hotel does not accept cash.

The Superior Suite, Multiple Beds (Thalia Family Suite) has 1 King Bed and 2 Twin Beds and sleeps up to 4 guests . It is a one-bedroom suite of 532 sq. ft. , with premium bedding and turndown service.

The private bathroom has a shower and comes stocked with bathrobes, free toiletries including shampoo and soap, a hair dryer, towels and toilet paper.

Expect a minibar, coffee/tea maker, free bottled water , a TV, free Wi-Fi, a safe, an alarm clock, a desk with laptop workspace, an iron and ironing board, a wardrobe or closet, and a phone with free local calls. The suite has climate-controlled heating and air conditioning, plus daily housekeeping.

The daily fee covers hi-speed Wi-Fi, local calls, guestroom coffee, a digital newspaper and e-books, bottled water at check-in , and daily access to Franco's gym on Magazine Street. It also gives preferred access to Jack Rose, Hot Tin, Silver Whistle café and Bayou Bar, including live music.

The Pontchartrain Hotel has no on-site pool, fitness center or spa . Guests use Franco's Gym on Magazine Street through the amenity fee. There are four venues in the building : Silver Whistle Café (breakfast 7–11 AM daily), Jack Rose (Italian, French and Spanish dishes), Bayou Bar (lunch and dinner, with live jazz Tuesday–Saturday) and the Hot Tin rooftop bar. Room service is currently unavailable, but guests can order carryout from the hotel's restaurants.

The St. Charles Avenue streetcar stops directly in front of the hotel and reaches the Central Business District and the edge of the French Quarter in about 15–20 minutes. Magazine Street is roughly a 10-minute walk , and the National WWII Museum is about a 15-minute walk. The airport (MSY) is about 16 miles away.

The hotel sits on St. Charles Avenue, the city's main parade route , in a lively part of the Garden District. The lobby can get very crowded with bar and restaurant patrons on evenings and weekends. Hot Tin stays open until midnight Sunday–Thursday and until 2 AM Friday–Saturday, so expect a buzzy atmosphere around the property.

Check-in begins at 4:00 PM and check-out is at 11:00 AM. Late check-out may be arranged for an extra charge, subject to availability. The minimum check-in age is 21 . Valet parking is offered for a fee of around $55 per day with in/out privileges. The hotel accepts major credit and debit cards but not cash , and the card must be in the reservation holder's name. Dogs up to 50 lbs are welcome, with up to two per room.

The suite has views over St. Charles Avenue , the city's main parade route, in the heart of the Garden District. The St. Charles streetcar stop is directly in front of The Pontchartrain Hotel, so the street is part of the scene.

The Superior Suite, Multiple Beds, has 2 king beds with premium bedding and sleeps up to 4 guests in a one-bedroom layout across 981 sq. ft. That suits two couples or friends travelling together.

The suite has a private bathroom with a shower . It comes with bathrobes, a hair dryer, towels and free toiletries, including shampoo and soap.

The daily Destination/Amenity Fee covers high-speed Wi-Fi, complimentary guestroom coffee, local calls, a digital newspaper and e-books, and bottled water at check-in . It also includes daily access to Franco's Gym on Magazine Street. Guests get preferred access to Jack Rose, Hot Tin, Silver Whistle Café and Bayou Bar, including live music.

The hotel sits on St. Charles Avenue, a busy parade route with a streetcar line. Reviewers say the lobby can get very crowded on evenings and weekends with patrons of the hotel's bars and restaurants. Hot Tin, the 21+ rooftop bar, is open until midnight Sunday–Thursday and 2 AM Friday–Saturday. Light sleepers may want to bear this in mind.

There is no pool, spa or fitness center at the hotel. Guests get daily access to Franco's Gym on Magazine Street through the amenity fee, and the suite has air conditioning and heating you can control.

Room service is currently unavailable , but the suite has a minibar, a private bar and a coffee/tea maker. You can order carryout from the hotel's four venues. Silver Whistle Café serves breakfast daily from 7 to 11 AM. Jack Rose serves Italian, French and Spanish dishes, with dinner Wednesday through Saturday and weekend brunch. Bayou Bar has live music Tuesday–Saturday. Hot Tin serves drinks only.

The French Quarter is about a 20-minute streetcar ride from the hotel, or a 30-minute walk. Magazine Street is about a 10-minute walk. Louis Armstrong International Airport is about 16 miles away. Valet parking costs roughly $55 a day with in/out privileges, and free street parking nearby is very limited.

Check-in begins at 4:00 PM and check-out is at 11:00 AM. Late check-out can be arranged for an extra charge, subject to availability. The hotel accepts major credit and debit cards but not cash . The card must be in the reservation holder's name, and photo ID may be required at check-in.

The suite has 2 Double Beds in the bedroom, dressed in premium bedding, and it sleeps up to 4 guests . The separate living area gives a shared party room to spread out without sharing a single space.

The suite measures 700 sq. ft. and is arranged as a bedroom plus a separate living area. It is individually decorated and furnished, with a desk and laptop workspace, a wardrobe or closet, and an iron and ironing board.

The suite has a private bathroom with a shower . It is supplied with bathrobes, free toiletries, shampoo, soap, towels and a hair dryer.

Guests receive the benefits of the daily Destination/Amenity Fee: complimentary guestroom coffee, high-speed Wi-Fi throughout the hotel, local calls, a digital newspaper and e-books, bottled water at check-in, and daily access to Franco's Gym on Magazine Street. It also brings preferred access to Jack Rose, Hot Tin, Silver Whistle Café and Bayou Bar.

Room service is currently unavailable , but guests are encouraged to order carryout from the hotel's restaurants. Silver Whistle Café serves breakfast daily from 7 to 11 AM. Jack Rose serves Italian, French and Spanish dishes, and Bayou Bar serves Creole-inspired food with live music Tuesday to Saturday. Hot Tin serves drinks only.

The ground-floor restaurants and bars are lively. Reviewers note the lobby can get very crowded with bar and restaurant patrons on evenings and weekends . Bayou Bar has live music Tuesday to Saturday, and the hotel sits on St. Charles Avenue, the city's main parade route.

The hotel has no pool, on-site fitness center or spa . Fee-paying guests can use Franco's Gym on Magazine Street, about a 10-minute walk away. The closest lake beach is Fontainebleau State Park in Mandeville, about 40 miles away. The nearest Gulf beach is Bay St. Louis, Mississippi, roughly an hour's drive.

The hotel is at 2031 St. Charles Ave, with a streetcar stop in front . The streetcar reaches the Central Business District and the edge of the French Quarter in 15 to 20 minutes. The airport is about 16 miles away. Check-in begins at 4:00 PM and check-out is 11:00 AM. Valet parking is available for a fee, around $55 a day. A credit or debit card and photo ID are needed at check-in, and cash is not accepted.