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Step into the Deluxe Room at The Pontchartrain Hotel, a 510 sq. ft. retreat on historic St. Charles Avenue that reflects the property’s individually decorated, boutique character. Light and furnishings vary by room, and many guestrooms offer street-facing views of St. Charles and the Garden District ambience just outside the door.
The single-bedroom layout sleeps four with two Queen beds appointed with premium bedding and daily turndown service. Climate-controlled heating and air conditioning ensure comfort, while in-room conveniences include a TV, alarm clock, desk with a laptop workspace, phone, safe, wardrobe, and iron with ironing board. The private bathroom is supplied with free toiletries—shampoo, soap, and lotion—plus bathrobes, towels and a hair dryer for your stay.
Your stay includes the hotel’s Destination Amenity Fee benefits: complimentary in-room coffee at arrival, high-speed Wi‑Fi, free local calls, a digital newspaper and e-books, bottled water at check-in, and daily access to Franco’s Gym on Magazine Street. Guests also receive preferred access to the hotel’s dining and entertainment venues—Silver Whistle Café, Jack Rose, Bayou Bar (with live music), and the Hot Tin rooftop bar—while each room provides a minibar, coffee/tea maker and complimentary bottled water. Note that room service is currently unavailable and cribs are not offered; housekeeping is provided daily to keep your room refreshed throughout your visit.


























Many Deluxe Rooms offer street-facing views of St. Charles Avenue and the Garden District. The hotel is individually decorated, so light and furnishings vary from room to room.
The Deluxe Room has 2 Queen Beds with premium bedding and sleeps up to 4 guests in a single-bedroom layout of 510 sq. ft. Connecting rooms are available, which may help larger groups.
The private bathroom has a shower and is stocked with free toiletries (shampoo and soap), towels, bathrobes and a hair dryer.
The daily Destination Amenity Fee covers in-room coffee, high-speed Wi-Fi throughout the hotel, local calls, a digital newspaper and e-books, bottled water at check-in and daily access to Franco's Gym on Magazine Street. It also gives preferred access to Jack Rose, Hot Tin, Silver Whistle Café and Bayou Bar, including its live music.
The Pontchartrain is a historic boutique hotel with no on-site pool, fitness center or spa. Guests exercise at Franco's Gym on Magazine Street through the amenity fee. Magazine Street is about a 10-minute walk away and is good for shopping and dining.
Room service is currently unavailable, but the room has a minibar and guests are encouraged to order carryout from the hotel's restaurants. On the ground floor, Silver Whistle Café serves breakfast daily from 7 to 11 AM and Bayou Bar serves lunch and dinner with live music Tuesday to Saturday. Jack Rose serves Italian, French and Spanish-inspired dishes for dinner Wednesday to Sunday, and the Hot Tin rooftop bar serves drinks only.
The hotel sits directly on St. Charles Avenue, the city's main parade route, with a streetcar stop in front. Guests report the lobby can get very crowded with bar and restaurant patrons on evenings and weekends. Light sleepers may want to bear this in mind.
The St. Charles streetcar stops in front of the hotel and reaches the Central Business District and the edge of the French Quarter in about 15–20 minutes. Louis Armstrong International Airport is about 16 miles away according to the hotel, and a taxi takes around 45 minutes at flat-rate fares.
Check-in begins at 4:00 PM and check-out is at 11:00 AM, with late check-out possible for an extra charge, subject to availability. Valet parking is offered for a fee of about $55 per day with in/out privileges. A credit or debit card in the reservation holder's name is needed, as the hotel does not accept cash.
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