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The Pontchartrain Hotel New Orleans, Louisiana
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Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

  • 981 sq ft
  • Sleeps 4
  • 2 King beds

About this room

The Melpomene Two Bedroom Superior Suite at The Pontchartrain Hotel offers 981 sq. ft. of individually decorated, climate-controlled living space with views over St. Charles Avenue. Thoughtfully furnished to reflect the hotel’s historic Garden District setting, the suite provides a calm base for up to 4 guests and places you steps from the St. Charles streetcar line.

Sleeping arrangements include two king beds dressed in premium bedding across a one-bedroom layout that still accommodates four guests comfortably. The suite features a private bathroom stocked with free toiletries including shampoo, soap, and towels, plus bathrobes and a hair dryer. In-room conveniences include an alarm clock, desk and laptop workspace, wardrobe or closet, safe, iron/ironing board, and a phone; turndown service and daily housekeeping are provided.

Guests enjoy in-suite food and drink options such as a minibar, private bar, coffee/tea maker, and complimentary bottled water at check-in. High-speed internet is included via free Wi‑Fi (bundled in the destination amenity fee), and the fee also provides complimentary guestroom coffee, local calls, digital newspaper and e-books, and daily access to Franco’s Gym on Magazine Street. Note that room service is currently unavailable; guests are encouraged to order carryout from the hotel’s restaurants. Connecting rooms are available, cribs are not available, and the hotel enforces a minimum check-in age of 21.

What's included

  • Views over St. Charles Avenue, with the streetcar stop steps from the hotel
  • 981 sq. ft. suite with a one-bedroom layout and climate-controlled, individually decorated rooms
  • Two king beds with premium bedding, sleeping up to four guests
  • Private bathroom with shower, bathrobes, hair dryer and free shampoo, soap and towels
  • Individually furnished and decorated, with a desk, laptop workspace and wardrobe
  • Minibar and private bar in the suite, plus free bottled water at check-in
  • Television, coffee and tea maker, safe and free Wi-Fi; room service currently unavailable
  • Amenity fee brings Franco's Gym access, local calls and preferred access to Hot Tin
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Frequently asked questions

Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) FAQs

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What does the Melpomene Two Bedroom Suite look out on?

The suite has views over St. Charles Avenue, the city's main parade route, in the heart of the Garden District. The St. Charles streetcar stop is directly in front of The Pontchartrain Hotel, so the street is part of the scene.

How are the beds arranged, and how many people does the suite sleep?

The Superior Suite, Multiple Beds, has 2 king beds with premium bedding and sleeps up to 4 guests in a one-bedroom layout across 981 sq. ft. That suits two couples or friends travelling together.

What is the bathroom like?

The suite has a private bathroom with a shower. It comes with bathrobes, a hair dryer, towels and free toiletries, including shampoo and soap.

What is included with the suite and the destination amenity fee?

The daily Destination/Amenity Fee covers high-speed Wi-Fi, complimentary guestroom coffee, local calls, a digital newspaper and e-books, and bottled water at check-in. It also includes daily access to Franco's Gym on Magazine Street. Guests get preferred access to Jack Rose, Hot Tin, Silver Whistle Café and Bayou Bar, including live music.

Will the suite be noisy?

The hotel sits on St. Charles Avenue, a busy parade route with a streetcar line. Reviewers say the lobby can get very crowded on evenings and weekends with patrons of the hotel's bars and restaurants. Hot Tin, the 21+ rooftop bar, is open until midnight Sunday–Thursday and 2 AM Friday–Saturday. Light sleepers may want to bear this in mind.

Is there a pool, gym or spa at the hotel?

There is no pool, spa or fitness center at the hotel. Guests get daily access to Franco's Gym on Magazine Street through the amenity fee, and the suite has air conditioning and heating you can control.

Where can we eat, and is room service offered?

Room service is currently unavailable, but the suite has a minibar, a private bar and a coffee/tea maker. You can order carryout from the hotel's four venues. Silver Whistle Café serves breakfast daily from 7 to 11 AM. Jack Rose serves Italian, French and Spanish dishes, with dinner Wednesday through Saturday and weekend brunch. Bayou Bar has live music Tuesday–Saturday. Hot Tin serves drinks only.

How far is the suite from the French Quarter and the airport, and is parking available?

The French Quarter is about a 20-minute streetcar ride from the hotel, or a 30-minute walk. Magazine Street is about a 10-minute walk. Louis Armstrong International Airport is about 16 miles away. Valet parking costs roughly $55 a day with in/out privileges, and free street parking nearby is very limited.

What are check-in, check-out and payment requirements?

Check-in begins at 4:00 PM and check-out is at 11:00 AM. Late check-out can be arranged for an extra charge, subject to availability. The hotel accepts major credit and debit cards but not cash. The card must be in the reservation holder's name, and photo ID may be required at check-in.

Reception desk and staff member in red-walled lobby at The Pontchartrain Hotel.
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