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The Pontchartrain Hotel New Orleans, Louisiana
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Superior Suite

  • 700 sq ft
  • Sleeps 2
  • 1 King bed

About this room

The Superior Suite at The Pontchartrain Hotel unfolds across 700 sq. ft., offering an individually decorated bedroom with views over St. Charles Avenue. Climate-controlled heating and air conditioning, premium bedding and an alarm clock create a calm, comfortable retreat in the heart of the Garden District, with a desk and dedicated laptop workspace for any last-minute planning.

Designed for two guests, the suite features one King Bed and a private bathroom stocked with free toiletries including shampoo, soap and lotion, plus towels and bathrobes. You’ll find a hair dryer, shower, toilet paper and a full complement of bath amenities, and turndown service ensures the room is refreshed each evening. Practical comforts include a wardrobe or closet, in-room safe, iron and ironing board, TV and phone with free local calls; daily housekeeping keeps the suite neat, and connecting rooms are available when needed (cribs are not available).

Staying in the Superior Suite also brings the hotel’s guest benefits to your visit: complimentary in-room coffee, high-speed Wi‑Fi, bottled water at check-in and daily access to a partner gym are included in the destination amenity fee, along with preferred access to Jack Rose restaurant, the Hot Tin rooftop bar and the Bayou Bar and Silver Whistle Café. Room service is currently unavailable, but the suite’s private minibar and coffee/tea maker make it easy to relax in-room while enjoying the Pontchartrain’s restaurants and lively venues just steps away.

What's included

  • Individually decorated bedroom with views over St. Charles Avenue in the Garden District
  • 700 sq. ft. one-bedroom suite with a desk and laptop workspace
  • One king bed with premium bedding, sleeping two guests
  • Private bathroom with shower, bathrobes, free toiletries, towels and a hair dryer
  • Individually decorated and furnished interiors, with a wardrobe and a desk for working
  • Private minibar in the suite, plus bottled water waiting at check-in
  • TV, coffee/tea maker, in-room safe and free Wi-Fi; room service currently unavailable
  • Destination amenity fee covers coffee, Wi-Fi, local calls and daily access to Franco's gym
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Frequently asked questions

Superior Suite FAQs

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What does the Superior Suite at The Pontchartrain Hotel look out on?

The suite has views over St. Charles Avenue, the city's main parade route, and the St. Charles streetcar stops directly in front of the hotel. It is an individually decorated 700 sq. ft. suite in the Garden District.

What is the bathroom like?

The suite has a private bathroom with a shower, towels, bathrobes, a hair dryer and free toiletries such as shampoo and soap.

What is included with a stay in this suite?

The daily Destination/Amenity Fee includes in-room coffee, high-speed Wi-Fi throughout the hotel, local calls, a digital newspaper and e-books, and bottled water at check-in. It also includes daily access to Franco's gym on Magazine Street. Guests get preferred access to Jack Rose, Hot Tin, Silver Whistle Café and Bayou Bar, including its live music.

Does the hotel have a pool, gym or spa?

The Pontchartrain has no pool, on-site fitness center or spa. Guests use Franco's Gym on Magazine Street through the amenity fee. The hotel's four venues are the main draw for time spent on-property.

Is the Superior Suite a good choice for couples or families?

It is well suited to couples: one king bed, a private bathroom, turndown service and a desk for working. The hotel is a historic, adults-oriented boutique property, and the minimum check-in age is 21. Hot Tin, the rooftop bar, is 21+ only. Dogs up to 50 lbs are welcome, up to two per room, for a $75 per-pet fee per stay.

What are the dining options, and is room service available?

Four venues are on property. Silver Whistle Café serves breakfast daily from 7 to 11 AM. Bayou Bar serves lunch and dinner daily, with live jazz Tuesday through Saturday. Jack Rose serves Italian, French and Spanish dishes at dinner and weekend brunch, and reservations are recommended. Hot Tin on the 14th floor serves drinks only, from 2 PM. Room service is currently unavailable, but guests are encouraged to order carryout from the hotel's restaurants.

Will the lobby and bars be noisy?

The lobby can get very busy on evenings and weekends with bar and restaurant patrons. If you prefer a quieter stay, it is worth keeping that in mind. The suite is climate-controlled and has premium bedding for a restful night.

How do I get to The Pontchartrain Hotel, and what is parking like?

The hotel is about 16 miles from the airport. The St. Charles streetcar stops in front and reaches the Central Business District and the edge of the French Quarter in 15–20 minutes. Magazine Street is roughly a 10-minute walk. Valet parking is offered for a fee of around $55 a day with in-and-out privileges, and street parking nearby is very limited.

What are check-in times and payment requirements?

Check-in begins at 4:00 PM and check-out is at 11:00 AM. Late check-out may be arranged for an extra charge, subject to availability. The hotel accepts major credit and debit cards but not cash. A card in the reservation holder's name and photo ID may be required at check-in.

Reception desk and staff member in red-walled lobby at The Pontchartrain Hotel.
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