How to get to The Pontchartrain Hotel from the airports (MSY and NEW)
From Louis Armstrong New Orleans International Airport (MSY) and New Orleans Lakefront Airport (NEW) you can reach The Pontchartrain Hotel (2031 St. Charles Avenue) by taxi or rideshare, by rental car, or a combination of airport ground transport and local transit; driving times typically range from about 20–35 minutes from MSY and about 20–23 minutes from NEW. The St. Charles Avenue streetcar stops directly in front of the hotel for downtown and French Quarter connections once you are in the city.
In this guide
- Hotel basics and address to give to drivers
- From Louis Armstrong New Orleans International Airport (MSY)
- From New Orleans Lakefront Airport (NEW)
- Public transit and streetcar connections once you’re in town
- Driving, parking, and drop-off details
- Accessibility and arrival help
- Quick tips for a smooth transfer
Hotel basics and address to give to drivers
The Pontchartrain Hotel’s full address is 2031 St. Charles Avenue, New Orleans, Louisiana, 70130. Give this to taxi or rideshare drivers and rental car navigation systems.
If you need assistance before arrival, BookResorts agents are available 24/7 at +1 (888) 605-1350.
- Hotel name: The Pontchartrain Hotel
- Address: 2031 St. Charles Avenue, New Orleans, LA 70130
- Hotel phone (BookResorts agents): +1 (888) 605-1350
| What to give a driver | Why it helps |
|---|---|
| 2031 St. Charles Avenue, New Orleans, LA 70130 | Exact drop-off point; hotel entrance faces St. Charles Avenue |
| Tell driver: 'Pontchartrain Hotel on St. Charles, by the streetcar stop' | Driver will know the streetcar stop directly in front of the hotel |
| Phone: +1 (888) 605-1350 | For agent help with directions or arrival questions |
From Louis Armstrong New Orleans International Airport (MSY)
MSY is the primary airport serving New Orleans; sources list the hotel about 14.5–16 miles from MSY with driving times that commonly run from roughly 20 to 35 minutes, depending on traffic and route.
Common ways to reach The Pontchartrain Hotel from MSY are taxi or rideshare, rental car, or prearranged private transfer.
- Taxi / rideshare: Readily available at MSY. Expect typical drive times of roughly 20–35 minutes depending on traffic and the city destination.
- Rental car: Useful if you plan to explore beyond the Garden District. Use the hotel address for GPS; on-site valet parking is available for a fee (check current valet policies with the hotel).
- Private transfer: Book ahead if you prefer a fixed price and meet-and-greet service.
| Option | Notes |
|---|---|
| Taxi / Rideshare | Direct door-to-door; variable traffic and surge pricing possible |
| Rental car | Convenient for trips outside the city; hotel offers valet for a fee |
| Private transfer | Prepaid and scheduled pickup; good for larger groups or fixed-cost planning |
From New Orleans Lakefront Airport (NEW)
NEW is a smaller, secondary airport north of the city; sources place it about 9.5–11.6 miles from The Pontchartrain Hotel with typical driving times near 20–23 minutes.
Options from NEW are similar to MSY: taxi/rideshare, rental car, or private transfer. Availability of shared shuttles is limited compared with MSY.
- Taxi / rideshare: Fastest public option; expect about a 20–23 minute drive in normal traffic.
- Rental car: Useful if arriving midday or planning to travel outside the city; use the hotel address for navigation.
- Private transfer: Consider if your flight arrives late or you want guaranteed pickup.
| Airport | Approx. miles to hotel | Typical drive time |
|---|---|---|
| MSY (Louis Armstrong Int’l) | About 14.5–16 miles | Roughly 20–35 minutes |
| NEW (Lakefront Airport) | About 9.5–11.6 miles | Roughly 20–23 minutes |
Public transit and streetcar connections once you’re in town
The St. Charles Avenue streetcar stops directly in front of The Pontchartrain Hotel. The streetcar runs between Uptown/Garden District and the Central Business District/edge of the French Quarter in roughly 15–20 minutes from downtown stops.
If you arrive at MSY and want to use public transit, you will first need ground transport from the airport into the city (shuttle, taxi, or rideshare) because direct airport-to-streetcar service is not available.
- Streetcar: Stop in front of hotel's St. Charles Avenue entrance — convenient for getting downtown without driving.
- Airport-to-city transit: MSY has shuttles and taxis to central-city locations; from there board the streetcar if desired.
- Ask your driver to drop you near the St. Charles & Washington/Louisiana area for a short walk to the hotel if needed.
| Transit leg | What to expect |
|---|---|
| Airport → city center | Taxi/rideshare or airport shuttle required |
| City center → hotel | St. Charles streetcar stop is directly in front of the hotel |
| Benefits | Streetcar provides a scenic route to the French Quarter and CBD |
Driving, parking, and drop-off details
If you drive or are dropped off, use the hotel address and aim for St. Charles Avenue. The hotel’s entrance faces the streetcar line; drivers familiar with New Orleans will recognize the St. Charles corridor.
Onsite valet parking is offered for a fee; limited free street parking exists nearby but spaces are scarce. Contact the hotel or your BookResorts agent for up-to-date valet information.
- Valet parking: Available for a surcharge (confirm current fee with the hotel).
- Street parking: Limited and can be difficult in the Garden District — consider valet or a parking garage if you must park.
- Navigation tip: Tell drivers to use St. Charles Avenue and look for the Pontchartrain Hotel sign.
| Item | Note |
|---|---|
| Drop-off | Use St. Charles Avenue in front of the hotel |
| Valet | Available for a fee (confirm with hotel) |
| Street parking | Limited nearby; expect to search for a spot |
Accessibility and arrival help
The Pontchartrain Hotel provides a 24-hour front desk and porter service; if you need assistance with luggage or a special arrival arrangement, contact the hotel in advance or call BookResorts agents at +1 (888) 605-1350.
If you have mobility needs, ask the hotel ahead of arrival to confirm accessible routes from your drop-off point. The property has elevator access; specific accessible-room features should be verified with the hotel at booking.
- 24-hour front desk and porter service available
- Elevator access in the building
- Call ahead to request arrival assistance or ask about accessible room features
| Before arrival | Recommended action |
|---|---|
| Need porter / early assistance | Call +1 (888) 605-1350 or the hotel directly |
| Require accessible room | Confirm specific features with the hotel at booking |
| Large group or event arrival | Arrange transfers or valets in advance |
Quick tips for a smooth transfer
Plan for variable traffic, especially during rush hours and event days. MSY to the Garden District can take longer than the typical estimate when downtown events or Mardi Gras parades are happening.
Have the hotel address handy and confirm meeting points with drivers. If you prefer fixed pricing, book a private transfer before travel.
- Check traffic and flight arrival time before requesting a pickup.
- If using rideshare, confirm the driver’s vehicle and plate before loading.
- Consider pre-booking private transfer for late-night arrivals or large groups.
| Scenario | Best option |
|---|---|
| Solo traveler with regular luggage | Taxi or rideshare from airport |
| Group or fixed price needed | Prebook private transfer |
| Planning to explore the region by car | Rent a car at the airport |
